Cancellation Policies

Kopus allows hosts to choose among four standardised cancellation policies (Very Flexible, Flexible, Standard 30 day and Standard 90 day). These policies will be enforced to protect both host and worker alike. Each listing and reservation on our site will clearly state the cancellation policy. Workers are able to review any penalties incurred and also cancel their booking by clicking ‘Cancel’ on the respective reservation. A host will be able to see the number of reservations a worker has cancelled over the past 12 months when the guest submits booking request.