Trust & Safety

Your safety is important to us

Here are a few ways we make sure your experience with Kopus is positive.


Everyone on Kopus has a profile to help other guests or hosts get to know each other. To book or host, you’ll be asked to provide Kopus with your full name, date of birth, phone number, payment information and email address.

Secure messaging

Our secure messaging tool lets you get to know a host or guest and ask questions about a listing ahead of time. After the reservation is booked, you can use it to easily message back and forth to coordinate things like check-in and directions.


If you’re curious about what others thought of a potential guest or host, all you have to do is look at their reviews. Guests and hosts can only review each other after a reservation, so you know the feedback you’re seeing is based on actual experiences.


We're here if you need us. Just get in touch via email